Business and Professional Coaching

Solid track record of progressively senior global responsibility as a strategic business partner with Fortune 100 executives to plan, custom design and implement world class organization development processes successfully at all organization levels.  Design and implement measurable accelerated total organization change programs. Customer and employee engagement thought leader.  Planned and developed 6 Sigma – Process Excellence implementations.  Acquisition and divestiture expertise.  Proven project management skills.  Speak, read and write fluent Spanish.

AREAS OF EXPERTISE:

  • Accelerated Total Organization Change
  • Strategic Planning  & Resource Alignment
  • Change Management
  • Customer/Employee Engagement Thought Leader
  • Self-Directed Work Teams
  • Team Building (all organization levels)
  • New Organization Start-ups
  • Business System/Process Re-Engineering
  • Facilitator/Process Consultant Development
  • Six Sigma – Process Excellence
  • Organizational Effectiveness
  • Conflict Resolution
  • Leadership Development
  • Global Leadership Conferences
  • Executive Leadership Workshops
  • 360° Feedback
  • Competency Modeling
  • Leadership Assessment Centers
  • Executive Coaching and Development
  • Workshop Design, Development and Facilitation
  • Executive and Employee Training
  • Succession Planning
  • Talent Recruitment, Retention & Development
  • Performance Management Systems

CLIENTS INCLUDE:

AT&T
Pharmacia (Pfizer) Corporation
DuPont
GE Medical Systems
Lucent Technologies
University of Utah Medical School
Ore-Ida Foods, Inc.
GE Financial Services
Avaya, Inc.
First Interstate Bank (Walker Bank & Trust)
Electric Storage Battery (Ray-0-Vac, Exide & Willard
Batteries) domestic & Latin America*
GE Aircraft Engines
Stanley Tool Company
GE Lighting, Customer Service Center
Utah and Idaho Sugar Company
Brigham Young University
MBA & MPA Departments
GE Appliances
CenturyLink (Mountain Bell Operating Company)*
Litton Corporation
GE Plastics
North American Manufacturing
GE Nuclear Fuels
Morton Thiokol*
General Electric Company, Corporate*
U.S., Mexico & France
Lagoven – Venezuela
Pitney Bowes
GE Capital
Utah Bank & Trust Company
Signetics
Stanley Tool Company – Mexico
GE Electrical Distribution & Controls
Nekoosa Paper Corporation
Phillips Petroleum
NBC
Bank of Utah
PepsiCo
Utah Power & Light Company
Beneficial Insurance Company
Blue Cross/Blue Shield
U.S. Air Force
U. S. Navy R.O.T.C.
U.S. Army Tec-5
AETNA
*Full-time internal positions

SIGNIFICANT ACHIEVEMENTS:

– Reduced new product cycle time by 90% implementing cross-functional team approach
– Restructured a 3,000 employee plant to absorb 1,200 employees from a closing facility and added 2 shifts reducing costs by 24% in 7 months. Salvaged the Management/Consulting Firm Alliance Team
– Redesigned traditional Human Resource departments into world class business partnering functions by developing Human Resource Consultants aligned and dedicated to specific client organizations
– Designed and implemented state-of-the-art Performance Management Systems measuring competencies and results in several Fortune 100 corporations
– Successfully implemented Self-Directed Work Teams throughout numerous Fortune 500 corporations
– Worked with top management team in several Fortune 100 corporations to facilitate the strategic planning process, develop mission statements, identify and align resources to the plans, and develop resources to accomplish the plans with measurable results
– Redesigned several manufacturing facilities in Latin America and domestically which produced significant gains in productivity, profitability, quality and moral
– Provided one-on-one Executive Development coaching to top level executives from different Fortune 100 corporations
– Designed, developed and introduced processes and team involvement to successfully avoid unions
– Designed and implemented Succession Planning processes for Fortune 500 corporations
– Redesigned a large communications organization’s marketing department resulting in a 60% reduction of competitive losses, 75% increase in sales, reduced equipment implementation time from an average of 4 months to 1.5 months and reduced operating costs by
20% in one year
– Reduced staff levels by 32% by implementing new technology, pooling work and the organizational change to self-managing work teams
– Designed and facilitated a stand-alone 3 ½ day Self-Directed Work Team workshops for GE businesses and other corporations & provided follow-up implementation consultation
– Reduced turnover 73% by restructuring a manufacturing facility and implementing teams – increased profitability 47%

CLIENT COMMENTS:

“Bill has been our consultant of choice for several years. He is easy to work with, produces fast results and creates win/win situations in a competitive culture. His strategic planning, team building and executive development skills are world class.”

Scott Langel, V.P., Marketing, PepsiCo

“Bill helped us in strategic planning, organization redesign, executive development and the implementation of Self-Directed Work Teams in a 3,000 employee facility. Bill’s enthusiasm, abilities, temperament and professionalism were a tremendous asset in achieving our goals. His Spanish skills and understanding of the Mexican culture resulted in the successful completion of his assignment on time.”

Ron Norsworthy, V.P., H.R., Stanley Tools

“…We were struggling to win a multi-million dollar SICBM contract with a 5% probability of winning. Bill quickly put together and facilitated a team including clients, vendors and our own executives. As a result of his business acumen, technical skills and strategic abilities, we won the contract. Besides creating team work among our manufacturing operations. He developed a team of internal consultants to carry on his legacy.”

Bobby Lyles, V.P., Marketing, Morton Thiokol

“Thank you very much for your excellent contribution to the ORC meeting last week. Your pioneering efforts in this field are important to our understanding of many of the critical management problems in South America.”

Calvin Reynolds, V.P., Organization Resources Counselors, Inc.

“Bill consulted with us when the team approach was gaining momentum…His excellent interpersonal skills and his tremendous background made the process easier in a very difficult climate. Not only is Bill good at what he does, he tends to help others around him perform at a higher level…an excellent measure of leadership. There was little trust for management. Bill bridged the gap and successfully implemented the first participate work group in our plant’s history… management and shop associates not only worked together but enjoyed themselves….”

Ted Bagley, H.R., General Electric